Use WhatsApp, as he does not speak English, but he uses Google translate. I haven’t seen the company name anywhere there!įortunately there’s a guy helping out: Mr Anwar +62 81370692310. The office in Belawan is very hard to find, as it does not look like an office building! you have to go inside the middle garage, then left and through an unmarked door. So you may also take an early flight on Monday morning instead of Sunday. The Belawan harbour is about one hour drive away from the airport and 45min from Medan. I took a plane from Penang to Medan on Sunday and stayed in a (shitty but cheap) hostel. You can get the bike on monday morning at 10am. After loading, the boat will stay in the Penang harbour, leaves on Saturday and arrives in Belawan/Sumatra on Sunday morning. The day after he sent me the bill of lading per email. Then Mr Lim drove me back to my hostel on the scooter, again with the ferry. I guess it’s by crane, because there’s no ramp or something to push the bike on it. It takes about half a day to unload the boat first, so I was not able to see how they loaded my bike. He payed me toast and tea 🙂Īfter about an hour we went into the harbour, where the boat just arrived and I left my bike there.

After that we went to a restaurant nearby because we needed to wait for the boat to arrive. We went to the customs to stamp out the carnet (make sure you get the stamp when entering Malaysia!). I followed him to the ferry (he was driving a scooter), which brought us to the Butterworth harbour.

Later I saw him hand over 600 MYR to the boat owner (Mr Lim is only an agent). I payed the 803 MYR (about 190 USD) and he wrote a receipt. He is reachable by phone or WhatsApp (+60 124709717) and he said I should come to his office at 9:30am. His office (N3.770236,E98.67989, 2nd floor) is in the tourist part of George Town on Penang, so there are a lot of accommodations nearby (I stayed in a hostel). Here’s the thread about his service on Horizons Unlimited.Įverything went fine, except the costs on the Indonesian side were higher than expected. I shipped my bike from Malaysia to Indonesia with Mr.

Penang to medan ferry